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The 10 laws of trust : building the bonds that make a businesses great /

By Peterson, Joel,. New York : AMACOM, American Management Association, 2019 . xv, 185 pages ; , Includes index. 22 cm. 9781400217427

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96 great interview questions to ask before you hire /

By Falcone, Paul.. New York : American Management Association, 2009 . xxviii, 242 p. : , Includes index. 23 cm.. 9780814413517 (pbk.) | 081441351X (pbk.)

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Auditing your human resources department : a step-by-step guide to assessing the key areas of your program /

By McConnell, John H.. New York : American Management Association, 2011 . xxiv, 283 p. : , Rev. ed. of: Auditing your human resources department : a step-by-step guide. 2001 | Includes index 9780814416617 | 0814416616

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Customer Experience 3. 0 : High-Profit Strategies in the Age of Techno Service.

By Goodman, John.. New York : American Management Association, 2014 . xi, 244 pages ; 24 cm. 9780814433881

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The new human capital strategy : improving the value of your most important investment-- year after year /

By Hall, Bradley W.. New York : AMACOM/American Management Association, 2008 . xi, 242 p. : 9780814409275 | 081440927X

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The project management tool kit: 100 tips and techniques for getting the job done right

By Kendrick, Tom. New York AMACOM, American Management Association : , . 272 p. 9780814433454

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Supply chain cost management : the AIM & DRIVE process for achieving extraordinary results /

By Anklesaria, Jimmy. New York : AMACOM, American Management Association, 2008 . xxiii, 230 p. : , Includes index 0814474756 | 9780814474754

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Supply Chain Excellence : a handbook for dramatic improvement using the SCOR model /

By Bolstorff, Peter. New York : American Management Association, 2012 . xvii, 284 p. : 23 cm.. 9780814417713

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The facility management handbook

By Roper, Kathy O.. New York : American Management Association, 2014 . 672 p , Facility management (FM) is a multidisciplinary function requiring a deep knowledge of the entire business and physical planning cycle, including the buildings, infrastructure, and people. Technology systems, disaster recovery planning, zoning compliance, furnishings, recycling programs, grounds maintenance--it all falls under the facility management umbrella. The sheer scope of duties requires a far-reaching reference for staying abreast of the latest innovations and best practices. The Facility Management Handbook is that one essential book, packed with insightful overviews, case studies, an. 9780814432150

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