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 <title>
 Customer service: skills for success /






</title>
 <dc:identifier>ISBN:9781259252945 | 1259252949</dc:identifier>
 <link>https://pim.tassana.dev/cgi-bin/koha/opac-detail.pl?biblionumber=34155</link>
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	   <p>By Lucas, Robert W. 
	   New York, NY: McGraw-Hill Education, 2015
                        . 436 p
                        
                        
                         9781259252945 | 1259252949
       </p>

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 <title>
 How to talk to customers :


 create a great impression every time with MAGIC /





</title>
 <dc:identifier>ISBN:9780787987527 (cloth) | 0787987522 (cloth)</dc:identifier>
 <link>https://pim.tassana.dev/cgi-bin/koha/opac-detail.pl?biblionumber=12113</link>
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	   <p>By Berenbaum, Diane,. 
	   San Francisco : Jossey-Bass, 2007
                        . x, 209 p. :
                        
                        
                         9780787987527 (cloth) | 0787987522 (cloth)
       </p>

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 <item>
 <title>
 Managing customer experience and relationships :


 a strategic framework /





</title>
 <dc:identifier>ISBN:9781119236252</dc:identifier>
 <link>https://pim.tassana.dev/cgi-bin/koha/opac-detail.pl?biblionumber=834841</link>
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	   <p>By Peppers, Don,. 
	   New Jersey : Wiley, 2017
                        . xxiv, 600 pages ;
                        
                         25 cm.. 
                         9781119236252
       </p>

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 <title>
 Principles of Marketing An Asian Perspective /






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 <dc:identifier>ISBN:9781292089669</dc:identifier>
 <link>https://pim.tassana.dev/cgi-bin/koha/opac-detail.pl?biblionumber=832906</link>
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	   <p>By Kotler, Philip. 
	   Harlow : Pearson Education, 2017
                        . xxiv, 750 p. :
                        
                         28 cm.. 
                         9781292089669
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 <title>
 Unmarketing :


 stop marketing. Start engaging. /





</title>
 <dc:identifier>ISBN:9780470617878 | 9780470646861 (ebk.)</dc:identifier>
 <link>https://pim.tassana.dev/cgi-bin/koha/opac-detail.pl?biblionumber=835378</link>
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	   <p>By Stratten, Scott.. 
	   Hoboken, N.J. : Wiley, 2010
                        . xvi, 256 p. :
                        , Includes index.
                         24 cm.. 
                         9780470617878 | 9780470646861 (ebk.)
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 <title>
 Unselling :


 the new customer experience /





</title>
 <dc:identifier>ISBN:9781118943007 (hardback)</dc:identifier>
 <link>https://pim.tassana.dev/cgi-bin/koha/opac-detail.pl?biblionumber=835379</link>
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	   <p>By Stratten, Scott.. 
	   Hoboken : Wiley, 2014
                        . vi, 234 pages ;
                        , Includes index.
                         24 cm. 
                         9781118943007 (hardback)
       </p>

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 <title>
 คัมภีร์สุดยอดกลยุทธ์การสร้างความไว้ใจ /






</title>
 <dc:identifier>ISBN:9786165151047 </dc:identifier>
 <link>https://pim.tassana.dev/cgi-bin/koha/opac-detail.pl?biblionumber=834742</link>
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	   <p>By กิโตเมอร์, เจฟฟรีย์  . 
	   กรุงเทพฯ : เนชั่นบุ๊คส์, 2554
                        . 197 หน้า :
                        , แปลจาก Little teal book of trust.
                         22 ซม.. 
                         9786165151047 
       </p>

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