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Research customer satisfaction evaluation and improvement of broadband business for chengdu telecommunication company Maoyuan He by
  • He, Maoyuan
  • Panyapiwat Institute of Management Business Administration (Chinese program)
Publication details: Nonthaburi : Panyapiwat Institute of management, 2013
Dissertation note: Independent Study (CMBA (Business Administration (Chinese program)) -- Panyapiwat Institute of Management, 2013
Online access:
LOC classification:
  • IS .H487R
Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (2).

Sense & respond : how successful organizations listen to customers and create new products continuously / Jeff Gothelf & Josh Seiden. by
  • Gothelf, Jeff
  • Seiden, Josh [author.]
Publication details: Boston, Massachusetts : Harvard Business Review Press, 2017
Other title:
  • Sense and respond
LOC classification:
  • HD58.9 .G684S
Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (1).

Supplier relationship management : unlocking the hidden value in your supply base / Jonathan O'Brien by
  • O'Brien, Jonathan
Publication details: London ; Philadelphia : Kogan Page, 2014
LOC classification:
  • HF5437 .O135S
Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (1).

The Nordstrom Way to Customer Experience Excellence : Creating a Values-Driven Service Culture Spector, Robert and Reeves, Breanne O. [book] by
  • Spector, Robert
Edition: 3rd ed.
Publication details: Hoboken, New Jersey : Wiley., 2017
LOC classification:
  • HF5415.5 .S741N
Availability: Items available for loan: PIM Creative Learning Space Chaengwattana (1).

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