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Ling shou ye de xin gui ze = The new rules of retail :competing in the world's toughest marketplace /

By Lewis, Robin,. New York City : Palgrave Macmillan, 2012 . xxxvi,188 p. : 9787508632063

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A comparative study of the service quality of casual dining restaurants in Phuket : Perspactive of Thai and International การศึกษาความแตกต่างคุณภาพบริการของร้านอาหารที่มีบรรยากาศแบบกันเองที่ภูเก็ต: ความคิดเห็นของลูกค้าคนไทยและคนต่างชาติ /

By Arisara Seyanont.. : , 2009

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Emotion marketing : the Hallmark way of winning customers for life /

By Robinette, Scott. New York : McGraw-Hill, 2001 . 247 p. : 0071364145

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Entrepreneurial marketing : a blueprint for customer engagement /

By Goldstein, Beth,. California : SAGE, 2020 . 346 pages 9781544320434

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Research customer satisfaction evaluation and improvement of broadband business for chengdu telecommunication company

By He, Maoyuan. Nonthaburi : Panyapiwat Institute of management, 2013 . 54 Pages

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The Huawei story

By Tao, Tian. Thousand Oaks : SAGE Publications India Pvt. Ltd, 2015 . 244 p , Huawei is a prominent company among the most successful and most internationalized in China. This book offers insights to Western readers, allowing them to truly understand Huawei, its management philosophy and culture, and the special leadership approaches of Ren Zhengfei 9789351500681

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The Nordstrom Way to Customer Experience Excellence : Creating a Values-Driven Service Culture

By Spector, Robert,. Hoboken, New Jersey : Wiley., 2017 . 192 p. 9781119375357

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