00860cam a2200277 i 4500 834837 20230919135413.0 tz 140711s2015 nyua 000 0 eng 9781137279668 (alk. paper) PIMLIB HF5415.5 .S519Z Shankman, Peter. 66683 Zombie loyalists : using great service to create rabid fans / Peter Shankman. New York : Palgrave Macmillan, 2015. 4448 248 pages : illustrations ; 25 cm New Arrivals Sep 2021 Customer services. 29915 Customer relations. 41360 Customer loyalty. 66684 0050 หนังสือได้รับบริจาค 9762 BK 1 834837 siriporn 834837 834837 0 0 0 5 BKE PIMLIB PIMLIB GEN-EN 2021-11-04 บริจาคโดย CPALL Knowledge Center 925.00 9 1 43 HF5415.5 .S519Z 2015 32550000511425 2024-02-13 2023-09-19 925.00 2023-05-09 BK