@book{832004,
	author = {De Janasz, Suzanne C., and Dowd, Karen O.,},
	title = {Interpersonal skills in organizations /},
	publisher = {McGraw-Hill Education,},
	year = {2019.},
	address = {Dubuque, IA :},
	edition = {Sixth Edition.},
	note = {Revised edition of the authors' Interpersonal skills in organizations, [2015]}
}