00724cam a22002294a 450000100070000000500170000700700030002400800410002702000180006805000190008610000170010524501430012224600200026525000140028526000510029930000310035065000150038165000280039665000250042465000230044970000220047283006320230531231254.0tz030214s2004    nyua          000 0 eng    a978730232141500aHF5415b.S383Z1 aSchultz, Don10aZheng he ying xiao chuan bo/bChuang zao qi ye jia zhi de wu da guan jian bu zhou = Next generationcby Don E. Schultz,  Heidi F. Schultz.  aNext generation  aDi 1 ban.  aBeijing :bQing hua da xue chu ban she,c2013.  a19,367 p. ;bill. ;c25 cm 0aMarketing. 0aBusiness communication. 0aBrand name products. 0aCustomer services.1 aSchultz, Heidi F.