00697cam a22002174a 450000100070000000500170000700700030002400800410002702000180006802000150008605000170010110000230011824500890014125000120023026000990024230000340034150000200037565000360039570000210043170000270045282851620230531231225.0tz010703s1997    miua          001 0 eng    a9780866121569  a086612156000aTX928b.K17H1 aKappa, Margaret M.10aHousekeeping management /cMargaret M. Kappa, Aleta Nitschke, Patricia B. Schappert.  a2nd ed.  aEast Lansing, Mich. :bEducational Institute of the American Hotel & Motel Association,c1997.  axiv, 488 p. :bill. ;c23 cm.  aIncludes index. 0aHotel housekeepingxManagement.1 aNitschke, Aleta.1 aSchappert, Patricia B.