00905nam a22002294a 45000010006000000050017000060080041000230200018000640200015000820500022000971000025001192450104001442500018002482600051002663000010003175050225003276500028005526500027005806500028006077000018006357000022006533417020230531231000.0151109s2009    cauaf         001 0 eng d  a9781259255298  a1259255298  aHD58.7bD459 20151 aDe Janasz, Suzanne C10aInterpersonal skills in organizations/cSuzanne C De Janasz; Karen O Dowd; Beth Z Schneiderh[book]  aFifth edition  aNew York, NY :bMcGraw-Hill Education,cc2015.  a521 P0 aLooks at the key skills necessary for personal and managerial success in organizations. Exploding with exercises, cases, and group activities, this book employs an experiential approach suitable for all student audiences 0aOrganizational behavior 0aPsychology, Industrial 0aInterpersonal relations0 aDowd, Karen O0 aSchneider, Beth Z