01171nam a22002054a 45000010006000000050017000060080041000230200018000640200015000820500022000971000018001192450069001372460016002062600041002223000010002635050581002736500029008546500042008836500040009253415820230531230959.0151109s2009    cauaf         001 0 eng d  a9780071318365  a0071318364  aTH145bC 477 20131 aCerto, Samuel10aSupervision: concepts and skill-building/cCerto, Samuelh[book]3 aSupervision  aBoston :bMcGraw-Hill/Irwin,cc2013.  a569 P0 a"Supervision: Concepts and Skill-Building 8e" prepares students to be supervisors in a challenging modern workplace. It is based on the premise that organizational variables including diversity in the workforce, computer and communication technology, and the design of organization structures are constantly changing. Overall, this text focuses on discussing important supervision concepts and providing fundamental skills necessary for applying these concepts. Students will learn the critical role of a supervisor in an organization and the abilities needed to be successful 0aSupervision of employees 4aComputer and communication technology 4adesign of organizational structures