02273cam a2200253 i 4500 20250827140032.0 250808s2024 nyu ob 001 0 eng 9781032572840 (paperback) HD58.9 .J33E 2024 Janko, Michael W., author. Excellence in operational resilience : how to lead, follow and guide the way / Michael W. Janko. New York, NY : Routledge, 2024. xv, 175 p Includes bibliographical references and index. "Providing essential guidance to thrive in a complex environment, this book showcases tools to take the leadership role and build resilience in any organization in a timely, effective, and practical way for today's risks and tomorrow's challenges. All organizations seek to be resilient, yet most do not have a clear definition of what that means for them, or a plan to manage the journey to attain it. This resilience playbook includes the right combination of technical knowledge, team structure, leadership support, and behavioral competencies, all based on a clear "Lead, Follow, Guide" framework. Based on the author's three decades of successfully implementing resilience base strategies at Goodyear and other major firms, this book offers road-tested advice and techniques to bring quick wins and long-term success in organizational resilience. With this book to assist, risk-savvy executive leaders and professionals working in business continuity, risk management, security, IT, supply chain, operations management, and process improvement will maintain a constant pulse on their journey towards resilience, keep the right people engaged, and create a team-based approach to reach their goals"-- Provided by publisher. Description based on print version record. Organizational resilience. 66681 Resilience (Personality trait) 5905 Organizational sociology 5145 Leadership 2035 33 0012 บริหารธุรกิจบัณฑิต สาขาการจัดการโลจิสติกส์และการคมนาคมขนส่ง LTM (ป.ตรี) BK siriporn 1002042 1002042 0 0 lcc 0 0 BKE PIMLIB PIMLIB GEN-EN 2025-08-08 เอ.ที.บุ๊ค 01300000785852 8 HD58.9 .J33E 2024 32550000524417 2025-11-25 2025-08-27 2025-08-27 2025-08-08 BK