01947cam a2200205 i 450000500170000000800410001702000310005805000240008910000320011324501030014526400380024830000140028650400510030052012330035158800470158465000310163165000350166265000290169765000150172620250827140032.0250808s2024 nyu ob 001 0 eng  a9781032572840q(paperback)00aHD58.9b.J33Ey2024 aJanko, Michael W.,eauthor.10aExcellence in operational resilience :bhow to lead, follow and guide the way /cMichael W. Janko. 1aNew York, NY :bRoutledge,c2024. axv, 175 p aIncludes bibliographical references and index. a"Providing essential guidance to thrive in a complex environment, this book showcases tools to take the leadership role and build resilience in any organization in a timely, effective, and practical way for today's risks and tomorrow's challenges. All organizations seek to be resilient, yet most do not have a clear definition of what that means for them, or a plan to manage the journey to attain it. This resilience playbook includes the right combination of technical knowledge, team structure, leadership support, and behavioral competencies, all based on a clear "Lead, Follow, Guide" framework. Based on the author's three decades of successfully implementing resilience base strategies at Goodyear and other major firms, this book offers road-tested advice and techniques to bring quick wins and long-term success in organizational resilience. With this book to assist, risk-savvy executive leaders and professionals working in business continuity, risk management, security, IT, supply chain, operations management, and process improvement will maintain a constant pulse on their journey towards resilience, keep the right people engaged, and create a team-based approach to reach their goals"--cProvided by publisher. aDescription based on print version record. 0aOrganizational resilience. 0aResilience (Personality trait) 0aOrganizational sociology 0aLeadership