02764cam a2200349 i 4500 PIMLIB 20240906155423.0 240906s2023 eng b 001 0 eng 2022057711 9781032285863 (hardback) 1032285869 9781032268002 (paperback) 103226800X 9781003297550 (ebook) 9781000885941 ePub ebook 9781000885903 PDF ebook pcc HF5718 .H332P 2023 Hartley, Peter, 1946- author. 41930 Professional and business communication : personal strategies for the post-digital future / Peter Hartley, Helena Knapton, Susie Marriott. Third Edition. New York, NY : Routledge, 2023. x, 370 pages : illustrations (black and white) ; 24 cm Revised edition of Business communication, 2015. Includes bibliographical references and index. "This new edition of Professional and Business Communication is an ideal core communications textbook for students on business, management and professional courses preferring a practice-focused, and colloquial approach that combines accessibility with key theory. Techniques and processes detailed in the book include planning and preparing written communication, effective structures in documents, diverse writing styles, managing face-to-face interactions, using visual aids, delivering presentations, and organizing effective meetings. The third edition of this popular text has been thoroughly revised and updated to cover the dramatic shifts in communication practices over the course of the pandemic that have been driven by remote working and increased technology use. It explores the current and likely future impact of these changes on communication practices, both for good (border lessness; flexibility) and bad (isolation; burnout; fatigue) and looks at contemporary trends and future developments. This edition has also been revised to include even more examples, cases, tasks, activities and discussion topics, with pedagogical features designed to aid international students. This popular text (and the accompanying website) will continue to support students on business, management and professional courses for years to come"-- Provided by publisher. Business communication 2178 45752 0033 ศิลปศาสตรบัณฑิต สาขาภาษาอังกฤษเพื่อการสื่อสารทางธุรกิจ CEB (ป.ตรี) Knapton, Helena, author. 100868 Marriott, Susie, author. 100869 lcc BK 0 1001256 1001256 0 0 lcc 0 0 BKCh PIMLIB PIMLIB GEN-EN 2024-09-06 เอ.ที.บุ๊ค 3280.00 01300000150938 9 0 HF5718 .H332P 2023 32550000518843 2024-09-06 2788.00 2024-09-06 BK